Frequently Asked Questions

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Water Service Connections (WSC)

  • Leakage before meter – this should be reported to the office so that necessary repairs will be effected immediately.
    • Leaking is located at the service line before the water meter; this does not affect the reading on the meter. Most of the time, this is manifested either by water seeping out of the ground or simply a wet ground.
    • Leaking is found at the meter; more often, this will affect the reading on the meter because water had already passed through the vane wheels and gears inside the meter. Aside from abrupt increase in consumption, this is detectable through water coming out of the meter.
  • Leakage after meter – this leakage originates at the junction after the meter and all pipes and fittings attached thereto including, but not limited to, faucets and shower valves.